Shipping & Returns

 

How Rates Are Calculated:

Shipping / handling charges are estimated and created by Canada Post.  They are determined by the weight and/or size of your package,

All shipping fees are subject to change.

Shipping and Transit Time:

Online Canadian orders are usually shipped within 24 – 48 hours from the time they are received.

Orders are sent regular ground shipping, unless notified otherwise. The transit time may range from 2 – 7 business days depending on your geographical location with Canada

There is no COD shipping for online orders.

Please ensure your mailing address is correct. Additional shipping will apply if items are returned because of an incomplete address.

All orders will be shipped directly from our head office.

Returns

Returns will only be accepted under the following conditions:

You contact us within 2 days of receiving your item/s or After Inked® product. The item/product is defective or damaged. The item/product received is incorrect.

If you have to make a return, please email us explaining your reasons for why you would like to return the item/product.  Once we respond and agree that it is a legitimate return, you may then mail it back to us, along with the original invoice and a copy of the email (no exchanges without this) saying it is OK to return this item to:

Crystal O Corp.  6 Hackmore Gate, Brampton, ON.  L7A 1R6

The item/product will either be replaced with a new one, or shipped back to you immediately, or a credit will be issued.

If the defect occurred by wrong handling or treatment from the purchaser, a replacement or return of any kind will not be available.